Dementia Information and Advice – Wayfinding
Open Monday to Friday for anyone wanting to know more about living with dementia. With plenty of parking available, drop-in to learn more about the services available and access the latest information.
Our Wayfinding service allows everyone entering Sage House to talk to a responsive, trained person for essential one-to-one support and advice. A familiar face will always be available to support people living with dementia, their families, carers and friends.
The Wayfinder will stay with you from pre-diagnosis and will be your named contact throughout your journey to help you ‘find your way’ through the health and social care system, provide accurate and accessible information, support and signpost to the right services at the right time, help individuals to live well with dementia, provide emotional support for people living with dementia and their families and to also help plan for the future including information when choosing and planning long term care.
Memory Assessment Service
Attend a Memory Assessment Service clinic following a referral from your GP. We will provide emotional support for each individual before and after assessments and can offer advice and guidance throughout.
Please note this service is provided by the NHS and needs to be accessed through an appointment with your GP.
For professionals and specialists offering advice around things that cause real worry to individuals such as money and legal matters.
We work with organisation such as Age UK and the Citizens Advice Bureau who can help with paperwork, reducing bills, and completing benefit forms.
We also have links with local solicitor firms who hold Solicitor Clinics and offer free legal advice at Sage House.
Out of Hours Support
In case of emergency or you need to speak with someone urgently please call your GP Surgery or either of the following:
National Dementia Helpline – 0300 222 11 22
Please note the Helpline is open:
Monday to Wednesday 9am – 8pm
Thursday and Friday 9am – 5pm
Saturday and Sunday 10am – 4pm
Social Services – 01243 752 999
Please note Social Services are open Monday to Friday 9am – 5pm